Winning Meals Support
Support
Use this page for beta support, sync questions, account data requests, and issue reports.
During beta, include only the details needed to troubleshoot. Do not send API keys, passwords, full medical records, payment details, or private Apple/Google account credentials.
What To Include
- Your device type, such as web browser, iPhone, or iPad.
- The app version or TestFlight build number if available.
- The feature you were using, such as recipe scan, pantry scan, meal plan, grocery list, or account sync.
- Steps to reproduce the issue and any visible error message.
- Screenshots only if they do not expose private recipes, health details, passwords, or API keys.
Account Data Requests
If optional account sync is enabled for your beta account, you can request export or deletion of synced account data through support. Support will verify that the requester controls the account email before preparing an export or deletion plan. Local browser or device data may remain until you clear browser data or delete the app.
Backup Guidance
Winning Meals is local-first. Export a JSON backup before clearing browser data, reinstalling the app, switching devices, or testing account sync. Keep backups somewhere you control, such as your computer or iCloud Drive.
Known Beta Limitations
- iCloud sync, subscription billing, automatic grocery checkout, and coach-client sharing are not active.
- Instacart live links depend on approved provider access and may be unavailable during beta.
- Nutrition and macro tools are planning aids, not medical advice.
- Imported or bookmarked third-party recipes should respect the original source and copyright rules.